Customer Service Representative & CRM Systems

Explore the vital role of a customer service representative using CRM systems like Salesforce, Zoho, and HubSpot. Discover effective ticketing systems, call logging, and documentation to maintain customer interaction records and generate insightful reports.

PRIVATE JOBS

1/24/20261 min read

Position

Customer Service Representative

City / Location

2nd Floor, IDC Plaza, Range Road, Shalley Valley, Rawalpindi

Requirements
  • Fresh & experienced candidates can apply

  • Male & Female both welcome

  • Night shift only

  • Good communication skills

  • Work from office only (Rawalpindi)

Salary

Rs 30,000 - Rs 150,000 a month

Keywords
  • Fresh & experienced candidates can apply

  • Male & Female both welcome

  • Night shift only

  • Good communication skills

  • Work from office only (Rawalpindi)

  • Inbound Customer Support

  • Outbound Customer Assistance

  • Customer Query Resolution

  • Complaint Handling & Escalation

  • Call Quality Standards

  • Professional Call Etiquette

  • CRM Systems (Salesforce, Zoho, HubSpot)

  • Ticketing Systems

  • Call Logging & Documentation

  • Customer Interaction Records

  • Daily & Monthly Reports